
Services and Charges
A brief description of each service is listed below. If you are still unsure if we are able to help you, simply give us a call or drop us an email.
In considering the cost of moving your pet, please see below the possible disbursements that may or may not apply to you
Disbursements
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Pet airticket/Freight Rate
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This cost depends on the size of your pet and whether you are moving your pet as excess baggage/in-cabin (accompanied) or as Cargo (unaccompanied)*
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Additional charges that are quoted together are handling fees and taxes.
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Veterinary Fees
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This involves veterinary inspection and cost of blood sampling, vaccinations and treatments as part of the requirements of the importing country.
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Laboratory Fees
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Fees differ depending on where the blood is sent and the type of tests required.
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Some vets will charge a commission over the actual cost of the blood test.
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Pet Travel Crate
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An IATA approved crate is necessary for all transport even if via land (e.g. Malaysia)
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Different airlines and breeds may have additional crate requirements
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Import Permit/ Export Permit/ Transhipment Permit.
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Costs are different for each country.
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In some countries, an import/export permit is not required.
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Health Certificate Endorsement/ Conversion
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This is a compulsory document that is required in all relocation matters.
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Quarantine Fees
*Please note that certain export destinations and airlines place additional restrictions on the the method of travel and the breed of your pet.
Import into Singapore
Steps involved:
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Qualifying of existing pet records for validity of import
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Preparation of Singapore-based documents and processing of paperwork
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Advicement of Singapore import requirements to agent from country of export and/or owner of pet.
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Timeline planning
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Quarantine Reservation (if required)
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Domestic assistance in the process of veterinary inspection and
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Domestic transport from Port/Quarantine to Local Residence
Export from Singapore
Steps involved:
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Qualifying of existing pet records for validity of export
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Preparation of Singapore-based documents and processing of paperwork based on country of import's requirements
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Advicement of country of Import requirements to the owner or agent i.e. quarantine reservation, import permit application
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Timeline planning
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Domestic assistance in the process of veterinary inspection and
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Domestic transport from Local Residence to Port
Freight Liasing
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Engaging with freight forwarders for the purchase of pet's airway bill
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Confirming the flight route of the pet via the various airlines.
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Liasing with freight forwarders on cargo clearance and delivery to residence at destination country
Accessing and Qualification of paperwork
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If owner/agent has already prepared all or some paperwork and would only like to confirm that their timeline is valid and all requirements are met.
Transit via Singapore
Short/Long Term Boarding solutions
Quarantine-related Services
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Please note that we do not provide quarantine services. All quarantine is done in Agri-food and Veterinary Authority of Singapore (AVA)'s quarantine center.
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Atlas Source Relocation Services offers visits to the pets in quarantine. This includes
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Picture/video updates
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Delivering food and/or additional medication
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Arranging for outcall vet visits
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